With continuous work migration within the country and abroad, people have been finding it
difficult to manage their properties in their absence and thus rely on property management
service providers. But unfortunately, majority
of these service providers are not staunch as they sub-lease client's property, which not
only mislead clients and results in loss of their ownership but also cause great damage to
their property. On the other hand, the sector
is witnessing several ‘fly-by-night’ operators who fail to deliver & maintain consistency in
quality of deliverables, thereby setting a wrong example in the industry.
Unlike others, Bangalore-based SANGAU doesn’t sublet owner's property, rather manages
residential real estate with or without rentals by its own. Owner’s entire property
maintenance is done on actual rates(no hidden /additional
cost) and rent agreement is directly signed between the owner and tenant, thereby keeping
complete financial & operational transparency. Only after an owner’s approval is the
property let out to the tenant. “We strive to give
maximum return on investment by ensuring maximum occupancy whereas our average occupancy
rate is over 94 percent. Serving this segment for more than a decade makes us aware of the
rental market cycles & trends, and owners benefit
from this expertise,” professes Binu Prakash, Managing Partner, SANGAU. Whether a property
is occupied or vacant, SANGAU enforces superior quality, cost efficient and durable
maintenance and also do free documentations. “Tenants
who occupy a SANGAU managed property are very valuable to us and they are the reason behind
our existence and the property owner’s RoI,” avers Binu.
Journey of SANGAU
The journey of SANGAU began at a time when Binu moved abroad in 2005 and required care taker
for his Bangalore-based property. But he didn’t find any stalwart concierge and saw this as
an opportunity to assist property owners (facing
the same challenge)as well as a means to organize services in the real estate sector and
provide employment.
Explicating on the inception idea, Binu speaks, “There were many others like me who didn’t
know what to do but kept the property locked due to unavailability of genuine service
providers
"SANGAU's entire property maintenance operations are outsourced to
certified vendors who strictly adhere to company’s processes for cost effective and
timely delivery of the solution based on quality requirements"
Our biggest challenge, when we started in 2007 was to explain people the meaning of property
management as they were not familiar with the term”. By successfully educating clients and
effectively managing their properties, the
company over the years has carved a niche for itself in property management industry. Today,
it serves maximum NRI clients and enhances its reach through the medium of trust, referral
and word-of-mouth publicity.
A Boon for Owners & Tenants
With the conglomeration of services like BASIC(regular property inspections, preventive
maintenance and statutory payments)and PREMIUM (advertising, finding tenant, maintenance
during tenancy, vacancy inspection and settlement
of security deposit, in addition to BASIC services), the venture with its robust systems &
processes and a culture of process improvement tends to render end-to-end property & rent
management solutions for residential property.
Identifying the prime needs for one-on-one service, SANGAU always personalized its services
wherein it offers tenants a wide range of properties to choose from with zero viewing &
brokerage fees, easy move-in process, pleasant
& comfortable stay with timely maintenance and hassle free vacancy & security deposit refund
process. Besides,the company assists property owners who are not interested to rent their
home, with regular property inspections,
preventive maintenance and statutory payments.
To ease the crunches of clients, SANGAU allocates a dedicated manager who not only monitors
the entire spectrum of property maintenance & management, and communicates promptly but also
liaises with resident owners association on
behalf of clients for the smooth functioning, and healthy relationship. These property
managers constantly share knowledge and educate clients, keeping them abreast of the real
estate scenario in Bengaluru. Additionally, the
venture sets property maintenance expectations right at the time of occupancy in order to
avoid vexatious sitch.It performs background verification (physical verification) including
academic credentials & experience certificate
& ex-employer check and takes references before onboarding its employees to avoid any
unwanted situation.
Sangau's Team
SANGAU’s entire property maintenance operations are outsourced to certified vendors
who
strictly adhere to company’s processes for cost effective and timely delivery of the
solution based on quality requirements. This process-oriented
firm follows checklists& templates to ensure no important box is left unchecked, and
uses
online systems to maintain the consistency of quality deliveries. Improvements to
systems
and processes are constantly encouraged and
feedback from clients & staff are taken seriously for process improvements and self
development.
A Way Ahead
Pinning professionalism & transparency as the key aspects, SANGAU envisions acquiring more
clients in Bangalore and later expanding to other Tier I & II cities. Meanwhile, the company
is investing in systems and solutions to improve
user experience online for prospective tenants to make quicker decisions and minimize number
of property visits for finalizing the home. With these forthcoming techniques, SANGAU aims
to become the country’s biggest residential
property management company. “Maximum property occupancy and maintenance operational
efficiency has been and will continue to be the core areas of our focus to enable us retain
and improve a high level of satisfied customers,”
concludes Binu.
Key Management:
Binu Prakash, Managing Partner In his 20 years of work experience, Binu has served several
companies across verticals and co-founded Virgin Dreamzz India that is involved in natural
and organic farming, and even helping people
buy their own land for farming/farm house.
Office:Bangalore
Service:Property Management
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