Home is where the heart is! A dream home is everyone’s desire and maintaining it is a
responsibility of those who reside in it. Wherever and however far one goes, one yearns to
come back home. But, in today’s globetrotting world,
maintaining a home while being away from it deters many to actually buy one and settle down.
Many times, people have to be away from their home in order to have better opportunities or
explore the world. This is when they get
worried about their home and its maintenance.
Converting Challenges into Opportunities
While some look at a challenge, like a problem, few take them as opportunities. So when Binu Prakash had to move out of Bangalore, India, in 2005 to meet
the demand of his then job, he found himself in
a similar situation. He needed someone to take care of his property in Bangalore. Further
exploration regarding the options made him realize that he is not alone. There are others,
like him, living out of India and having a
hard time maintaining their unoccupied homes. His interaction with people in India and with
property management companies abroad got him an insight into the issue.
With better understanding, learning and a fair idea about practices that he would have loved
to have availed at home, Binu laid the foundations of SANGAU in
2007 and started offering professional Property
Management & Rent Management services in Bangalore. When the property owner was not
interested to rent out his home the company helped them with regular property inspections,
preventive maintenance, and statutory payments.
Finest Services
SANGAU has crafted Property Management Services for owners and tenants. For Property Owners,
there are two types of services based on their preference of opting for rentals– Basic and
Premium. The basic package includes regular
property inspections, preventive maintenance, and statutory payments. The premium package
contains the basic package services and rent management. The services involve tasks such as
taking care of the property, doing maintenance
work, advertising property for rental, finding a suitable tenant, maintenance services
during the tenancy, vacancy inspection and settlement of security deposit payment.
For Tenants, SANGAU provides a wide choice of properties based on their needs. There are no
property viewing charges, broker charges, fees or commissions. Documentation is free and
there are no hidden costs to a tenant when occupying
the property. The tenant has access to a dedicated manager who resolves their maintenance
issues. Tenants are expected to remain in harmony with the rest of the neighborhood and be
prompt in their rent payments and payments
to Resident Owners Association through SANGAU staff to ensure a smooth functioning and a
healthy relationship.
SANGAU’s Work Culture
Binu Prakash heads a sixteen member staff performing various functions. All property
maintenance operations are outsourced to SANGAU certified vendors who adhere to its process
for a cost-effective and timely delivery as per its
quality requirements. The company ensures its consistent work by using checklists,
templates, staff performance measurement using client feedback and more.
It follows a very transparent rent payment process and owner’s approval of the tenant is a
mandate before renting out the property. Every rent agreement signed by SANGAU is directly
between the Owner and Tenant. All property maintenance
expenses to the owner are on actual bills and there are no additional charges or hidden
costs. Its revenue model is service based. So when a property is managed with rental, its
service charges are a percentage of the rent
income received by the owner. And, when a property is managed without rentals there is a
fixed monthly charge.
Making its Own Way
Property Management market is very dynamic as pointed out by Binu Prakash. Small companies
are cropping up everywhere but quality work is not seen. With the changes in regulations by
the Government, the Real Estate field is burdened
which tells on firms managing properties. But he sees consolidation in the coming years and
better deals for the property buyers.
SANGAU, with its years of experience and personalized approach, definitely holds an edge over
its competitors. The personal touch it provides via dedicated property managers is much
convenient than dealing with call center executives
to report a problem. It makes sure that their clients – owner & tenant – know their Property
Manager and reach out to them for any property related issues. It also ensures that every
aspect of property maintenance and management
is taken care of and communicated promptly.
SANGAU is unique in its operation that it does not sub-let the owner’s property, unlike other
property management companies. On subletting the property, the owner has no control of the
profile of tenant (s) who will be occupying
the property and also loses monthly rent income received from the company instead of
directly from the tenant.
SANGAU’s efforts in its field have been recognized by its customers and many prestigious
magazines. It was recognized as the “10 Most Promising Property Management Companies in
India – 2017”, “Brand of the Month” and “Company of
the month” by leading magazines.
The Tasks Ahead
SANGAU has a great market presence today and is focused on providing complete Property & Rent
Management services for the residential property. As its future plan, it is looking forward
to serving more clients in Bengaluru and
later expanding operations to other Tier 1 & Tier 2 cities. Maximum property occupancy and
Maintenance operational efficiency has been and will continue to be the core areas of its
focus. The company is investing in systems
and solutions to improve user experience online.
With an aim to become the Biggest Residential Property Management Company in India SANGAU is
all set to make its presence felt on a larger scale. It strives to ensure maximum occupancy,
bridge the gap between owners and tenants,
and organize services in the real estate sector and thus provide employment.
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